Digitalization and
and optimizing
of International
team workflow
Background
IKEA CZ/HU/SK is managing 8 department stores in 3 countries. Efficiency is important to IKEA, so as efficient communication between departments and countries.
Solution details
Workflow management system & service desk improving efficiency, communication and EX.
- Custom workflows, roles & Permissions management
- Data outputs: Reports & Dashboard
Internal Workflow Management Tool
That saves time, resources and full mailbox
This custom tool helps to manage tasks in the internal department. Instead of sending emails we created an intuitive hub with the evidence of all the tasks.
Intuitive interface for IKEA employees
helps to shortened the adoption process to minimum
Easy to use
With different role types and different front and backends. The UX was created to be intuitive and inviting to use.
Management reports
in one simple dashboard
Statistics and evaluation
Workflow system streamline statistics, evaluation and efficiency reports. It helps IKEA to manage internal cooperation even more efficiently.
